Frequently Asked Questions
Body Back Buddy
Body Back Buddy
Since 1995, the Body Back Buddy has been 100% sourced and manufactured in the United States. Knoxville, Tennessee is where the Buddy is currently being manufactured.
The Body Back Buddy Elite is new in 2020 . It is made with our new higher strength fiber infused material and comes with 4 molded, textured grips and 11 numbered knobs that you can match to your specific body parts as shown in the user guide and poster. The Body Back Buddy Classic is made from the same new material, has 11 knobs without the numbers and does not have the 4 molded grips.
The Body Back Buddy Jr. is more compact and portable than the Elite and Classic versions although it will certainly work for larger body types too.
The user manual is available on our website for download .
Our quick start guide and usage poster for download here.
If you're looking for a hard copy of the usage poster and/or manual, please reach out to our with a mailing address and we will send it out to you as soon as possible.
The Body Back Buddy was created to relieve areas of tension on the body. Instructions are included with each Buddy and are available on our website. We recommend consulting with your primary care physician if you’re unsure on how to utilize the Buddy for your specific needs.
We do not offer international shipping through our retail website. However, some of our products are available on their respective Amazon counterparts in Canada, Germany, France, Italy, and Spain
Body Back Company accepts returns of products within 30 days of the original purchase date.
IMPORTANT -- , Scalp Massagers, and bundles containing Body Back Buddies and/or Scalp Massagers are
If we made an error on your order, or if the product is defective, please contact
or call (800) 285-8957 - Mon-Fri 9am - 4pm (EST).
Please have your order number ready for any inquiry or to request a free return shipping label.
* Please note that $8 will be deducted from your refund to cover return shipping.
Click here to start a return
Body Back Company does NOT cover return shipping for exchanges. If you would like to make an exchange you will have to ship your product back at your own cost. Body Back Company will cover the shipping for your new item(s).