Body Back Company accepts returns of products within 30 days of the original purchase date.
IMPORTANT -- ALL Body Back Buddies, Scalp Massagers, and bundles containing Body Back Buddies and/or Scalp Massagers are NON-RETURNABLE
If we made an error on your order, or if the product is defective, please contact
or call (800) 285-8957 - Mon-Fri 9am - 4pm (EST).
Please have your order number ready for any inquiry or to request a free return shipping label.
* Please note that $8 will be deducted from your refund to cover return shipping.
Click here to start a return
Body Back Company does NOT cover return shipping for exchanges. If you would like to make an exchange you will have to ship your product back at your own cost. Body Back Company will cover the shipping for your new item(s).