30 Day Money Back Guarantee:
Every tool Body Back Company sells comes with a 100% money back guarantee. If not completely satisfied with your purchase you may return your product within 30 days. No exchanges or refunds will be accepted for purchases more than 30 days old. After 30 days we reserve the right to deny and return.
Damaged or Broken Items:
Product replacement warranties vary. If you need to return your product due to breakage or damage we assess these on a case by case basis. Contact our customer support and will gladly take the time to help you. There are no refunds for damaged or broken items beyond 30 days.
Body Back Lifetime Warranty:
Every Body Back Buddy Self-Massage Tool and DaVinci Tool comes backed with a lifetime warranty. If your tool ever breaks or structurally fails in any way. We will replace it for free.
Simply contact anytime at Shipping@BodyBack.com, or call (800) 285-8957 Mon-Fri (PST). Please have your order number ready for any inquiry.
Some products are not returnable:
All products must be in the original packaging and in resellable condition. A 20% restocking fee applies to items that have obvious wear and cannot be resold.